Technical Writer

Robert

910/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

Technical writer with skills in creating clear documentation. Experienced in writing user guides, help articles, and API documentation. Skilled in simplifying complex information for users. Proficient in documentation tools and version control. Strong technical understanding and writing abilities. Passionate about creating helpful documentation.

Top Skills

Technical Writing · 4 years

Skills & Expertise

Content & Writing

Technical WritingAdvanced

Work Experience

Technical Writer

Software Company

Mar 2021 - Oct 2024

Key Achievements:

Created user documentation for SaaS platform improving customer onboarding. Wrote help articles and FAQs reducing support tickets by 20%. Documented API endpoints with examples for developer integration. Collaborated with engineers understanding technical features. Maintained documentation keeping it updated with product changes.

Technical WritingAPI DocumentationDocumentation ToolsMarkdownGit/GitHubTechnical Communication

Quick Stats

Age30 years
English LevelFluent
ID VerificationNot verified

Certifications

Technical Writing Certification

Education

Bachelor of Science in Information Technology

Polytechnic University of the Philippines

2017 - 2021