Customer care supportCustomer care support
Everlyn
ID Verified$1500
per month
($9/hour)
Profile Description
I am seeking a fully remote Customer Care Support role where I can use my communication skills, empathy, and problem-solving abilities to make customers feel valued, heard, and supported. I work best in environments that appreciate professionalism, positivity, and quick thinking—especially when a customer arrives with an issue that sounds like it came straight out of a plot twist. I enjoy roles that involve live chat, email support, ticket management, and handling inquiries with patience and a s...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Customer Success
Work Experience
Virtual administrative and customer support assistant
Brightdesk virtual services
Apr 2021 - Dec 2023
Key Achievements:
Provided full administrative and customer care support to small business clients. Managed calendars, scheduled appointments, responded to customer inquiries, and followed up on pending tasks. Maintained a friendly, professional tone in all communications, ensuring clients felt valued and supported. Assisted with social media replies, inbox management, and maintaining customer databases. Successfully reduced response time by 40% through improved organization and workflow systems.