Virtual AssistantVirtual Assistant
Mica
650/mo
Manila, Philippines
Looking for Part-time
4 hours/day
Availability: EU / Asia timezone
$650
per month
($4/hour)
Member since November 2025
Profile Description
I am a dedicated Customer Service Representative and Virtual Assistant with 4 years of experience in chat support, admin tasks, and e-commerce operations. I’ve handled customer inquiries across multiple platforms, managed schedules, organized documents, and assisted with daily business operations. I also have experience as a Team Lead managing 15 agents, ensuring quality performance and smooth workflows. I’m proficient in tools such as Slack, Notion, Zendesk, [link hidden], Airtable, Google Work...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Content & Writing
CopywritingBeginner
Email CopywritingBeginner
Customer Success
Live Chat SupportAdvanced
Email SupportAdvanced
Ticket ManagementAdvanced
Phone SupportIntermediate
Social Media SupportIntermediate
ZendeskIntermediate
LiveChatIntermediate
FreshdeskBeginner
Data & Analytics
E-commerce & Marketplace
Order ProcessingIntermediate
Sales & Business Development
Quick Stats
Age25 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Certifications
facebook ad workshop
GHL workshop