Customer Support SpecialistCustomer Support Specialist

Maryna

ID Verified

1100/mo

Dnipro, Ukraine

Looking for Full-time

8 hours/day

Availability: US / EU timezone

$1100

per month

($6/hour)

Member since September 2025

Profile Description

Customer support specialist with excellent communication skills. Experienced in providing technical and billing support. Skilled in handling customer inquiries professionally. Proficient in support systems. Strong problem-solving abilities. Passionate about customer satisfaction.

Top Skills

Zendesk · 4 yearsLive Chat Support · 3 yearsTechnical Support · 3 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

ZendeskAdvanced

Live Chat SupportAdvanced

Technical SupportAdvanced

Work Experience

Customer Support Representative

Tech Company

Mar 2021 - Dec 2024

Key Achievements:

Provided support for software platform via email and chat. Maintained 4.7/5 customer satisfaction score. Resolved 90% of issues on first contact. Handled 40+ interactions daily. Created help articles.

Customer SupportZendeskLive Chat SupportEmail CommunicationProblem SolvingTechnical Support

Quick Stats

Age26 years

English LevelFluent

Other Languages

Ukrainianfluent

Russianfluent

ID VerificationVerified

Certifications

Customer Service Certification

Education

Bachelor of Science in Communication

Dnipro University

2017 - 2021