Virtual AssistantVirtual Assistant
Mary
ID Verified$1500
per month
($9/hour)
Profile Description
I have several years of experience in accounting, healthcare BPO quality assurance, and as a virtual assistant. Over the years, I’ve built strong skills in financial tasks, admin support, and helping businesses stay organized. In accounting, I handled daily transactions, reconciled reports, and made sure all data was accurate and up to date. I also have three years of experience in the BPO industry, working in the confirmation department of a healthcare account within the medical field. In this...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Finance & Accounting
AI & Automation
Customer Success
Marketing & Growth
Sales & Business Development
Work Experience
Virtual Assistant (Client Liaison Specialist)
Best Mortgage Rates
Aug 2024 - Present
Key Achievements:
• Ensures smooth communication between clients and the company • Manages inquiries and provides timely updates • Resolves issues promptly to ensure positive client experiences • Coordinates with internal teams to meet requirements • Tracks client satisfaction and prepares regular reports
Loan Processor
VA Platinum Pty LTD
Sep 2023 - Jul 2024
Key Achievements:
• Collected, prepared, verified, and maintained client work papers and information • Assisted in loan applications, including credit analysis and documentation • Prepared lender application forms and DA forms • Liaised with banks, solicitors, and clients to facilitate approvals
Quality Assurance Specialist
iPloy Cebu
Sep 2020 - Aug 2023
Key Achievements:
• Processed and verified Durable Medical Equipment (DME) orders in compliance with SOPs • Reviewed patient eligibility and insurance benefits (Medicare, Medicaid, commercial) • Ensured accurate documentation for claims and billing • Maintained compliance with HIPAA guidelines
Accounting Assistant
Lap of Luxury Technologies Corp
May 2017 - Jul 2020
Key Achievements:
• Entered financial data including invoices, receipts, and journal entries • Assisted in accounts payable/receivable processing • Reconciled cash registers and POS systems daily • Provided administrative and customer support