Chat Support AgentChat Support Agent

Mark

1000/mo

Manila, Philippines

Looking for Full-time

8 hours/day

Availability: US / Asia timezone

$1000

per month

($6/hour)

Member since September 2025

Profile Description

Chat support agent with fast typing and multitasking abilities. Experienced in handling multiple chat conversations. Skilled in providing quick, accurate responses. Proficient in chat platforms. Strong problem-solving. Passionate about live chat support.

Top Skills

Live Chat Support · 4 yearsZendesk · 4 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Live Chat SupportAdvanced

ZendeskAdvanced

Work Experience

Chat Support Representative

LivePerson

Mar 2021 - Nov 2024

Key Achievements:

Handled 5 simultaneous chats maintaining quality. Achieved response time under 35 seconds. Maintained 4.7/5 satisfaction score. Resolved inquiries efficiently. Used knowledge base effectively.

Live Chat SupportCustomer SupportMultitaskingTyping SpeedZendeskProblem Solving

Quick Stats

Age29 years

English LevelFluent

ID VerificationNot verified

Certifications

Live Chat Support Certification

Education

Bachelor of Science in Communication

University of the East

2017 - 2021