EXECUTIVE VIRTUAL ASSISTANT | REAL ESTATE OPERATIONSEXECUTIVE VIRTUAL ASSISTANT | REAL ESTATE OPERATIONS
Marivic
ID Verified$1,200
per month
($7/hour)
Profile Description
Real Estate Transaction & Operations Specialist | CRM, Listings & Compliance | U.S. & AUS Real Estate Support Results-driven real estate operations professional with 5+ years of experience supporting U.S. and Australian real estate teams in transaction coordination, CRM management, listing marketing, document preparation, and client communication. Known for improving operational efficiency, maintaining compliance, and ensuring smooth transactions from listing launch to closing. Proven track re...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Data & Analytics
Customer Success
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Work Experience
Quality Assurance Analyst | Lead Conversion Specialist | Trainer
ZUMA
Mar 2022 - Feb 2026
Job Responsibilities:
• Maintained quality and accuracy across client communications through email, SMS, and call reviews • Supported workflow improvements, CRM updates, scheduling coordination, and daily operational processes • Conducted lead follow-ups and assisted with process standardization to improve team efficiency and reduce errors • Assisted with onboarding and training support to maintain consistent service a...
Real Estate Administrative & Marketing Support
Plum Properties
Mar 2021 - Mar 2022
Job Responsibilities:
• Supported real estate transactions from listing to closing through document preparation and coordination • Prepared contracts, disclosures, and maintained compliance documentation • Coordinated with agents, clients, vendors, and service providers to meet deadlines • Maintained CRM records, listings, and pipeline tracking • Assisted with marketing tasks including Canva, listing updates, and email...
Customer Service Representative/SME- Insurance Healthcare
TELUS
Dec 2019 - Apr 2021
Job Responsibilities:
- Managed inbound/outbound communications for U.S.-based healthcare accounts, guiding senior clients through complex coverage and benefits. - Served as SME, supporting team members, resolving escalations, and ensuring policy compliance. - Streamlined insurance order processing, reducing errors by 15% through eligibility verification and documentation checks. - Conducted proactive follow-ups wit...
Customer Service Representative/SME/Collection Agent
ALORICA
Aug 2017 - Dec 2019
Job Responsibilities:
- Improved payment recovery rate by 15% through strategic client outreach and customized payment solutions. - Resolved outstanding balances using flexible, negotiation-based arrangements designed to maintain client trust. - Built positive long-term relationships by ensuring customers felt supported, clearly informed, and respected throughout the process. - Simplified complex billing details and...