Executive Virtual Assistant and Admin Support ProfessionalExecutive Virtual Assistant and Admin Support Professional

Key Achievements:

• Executes and supports Enterprise Procurement’s supply chain strategies in real estate services in the US. • Execute sourcing and contracting processes, specializing in real estate services in the US. • Develops, implements, and manages procurement programs. • Performs vendor management and oversight.

Key Achievements:

• Handles data management on MSP CRMs, ticketing systems, etc. • Handles calendar management, data manipulation, mailbox, calendar management, etc. • Responsible for scheduling social media posts and other content on all social media platforms where the brand is present. • Handles basic QuickBooks online tasks, marketing and sales drives, lead generation (organic), etc. • Handles graphic design and video editing and acts as a liaison spokesperson to several clients within and outside the state of CT.

Key Achievements:

• Ensures that standards are being met by scheduling checks as defined by policy, reporting on the outcome of checks, and, where appropriate, making adjustments to ensure compliance. • Collaborates with the Australia team for the completion of compliance documents, such as, but not limited to, product testing results, registrations, purchase orders, contracts, etc. • Reach out to factories for, but not limited to, sample management, PO contracts before shipment, inspection reports, etc. • Handles data management using NetSuite Oracle, ensuring the correctness of details. • Handles research on suppliers’ websites.

Key Achievements:

• Collaborates with the Global Procurement team in developing strategic sourcing using primary vendors for more cost-effective and efficient procurement of goods and services. • Handles execution and preparation of contracts for multiple WNS sites, including India, the US, the Philippines, etc., alongside the Global contracting team in the areas of IT (CapEx and OpEx), HR, Infra, Admin, and manpower (housekeeping, security, IT solution, etc.). • Identifies potential suppliers and vendors based on operational requirements while ensuring a good business relationship with existing accredited suppliers. • Prepares bidding kits and negotiates with existing primary and prospective suppliers and vendors to achieve cost savings and efficiency in procuring goods and services for the company. • Executes contract management ahead of time and in collaboration with the global contracting team. • Ensures that the Global Procurement policies, procedures, guidelines, and standards are enforced all the time for an effective acquisition approach. • Ensured PR/PO is by the approval matrix (client, BU/EU, and Finance heads’ approvals), global policies, guidelines, and standards before execution. • Ensured feedback is relayed to all internal customers/end-users in terms of updates/status of each request. • Developed master files of templates, forms, and checklists for local Procurement process improvement. • Handled overall admin/facilities responsibilities for 1880 and Techno Plaza 2 sites. • Handled office supplies inventories, pantry, and cleaning supplies, client visit supplies, and the like. • Arranged travel arrangements (visa, hotel reservations, and transportation) for incoming and outgoing executive management (to and from different countries). • Reviewed and summarized miscellaneous reports and documents, prepared background documents and outgoing mail as necessary.

Key Achievements:

• Handled calendar management requiring interaction with both internal and external executives and assistants to coordinate a variety of complex executive meetings. • Answered phone calls and direct all incoming calls to the appropriate party promptly and efficiently. • Reviewed and summarized miscellaneous reports and documents, prepared background documents and outgoing mail as necessary. • Handled and executed all travel-related arrangements for top executives.

Key Achievements:

• Handled incoming calls of members’ queries regarding their health insurance, coverage, and the like. • Provided documents to small group-traditional members such as letters indicating coverage periods, etc. • Analyzed and solved claims and benefits issues for HMO/Trad-based plans. • Managed all calls in a professional, timely, and appropriate manner. • Answered incoming customer support calls within defined policy and procedure guidelines.