Virtual/Administrative AssistantVirtual/Administrative Assistant
Ma.
$500
per month
($3/hour)
Profile Description
I can offer basic graphic design, video editing, and presentation or document design using Canva, CapCut, Filmora, Google Slides, and Microsoft Presentation. I provide comprehensive administrative support, including email and calendar management, appointment setting, data entry, and file organization. Using tools such as Gmail, Google Workspace, especially Google Calendar, Outlook, Google Sheets, Power BI, and Microsoft. Platforms like Canva and Meta Business Suite allow me to maintain a con...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Design & Creative
E-commerce & Marketplace
Work Experience
College Professor
Ubay Community College
Jun 2025 - Present
Key Achievements:
Teaches undergraduate courses in English Literature, Academic Writing, and Research Methods. Member of the Curriculum Review Committee, contributing to the revision of the General Education program. Designated as “Sumpreme Student Government Adviser” of Ubay Community College.
Team Leader
TaskUs
Jul 2024 - May 2025
Key Achievements:
Supervised a team of 30 customer service representatives, ensuring consistent achievement of KPIs such as call resolution time, customer satisfaction, and productivity. Conducted regular coaching, mentoring, and performance reviews to enhance team members’ skills and motivation.
Learning Experience Apprentice
TaskUs
May 2024 - Jul 2024
Key Achievements:
Assisted in the design and delivery of training programs, workshops, and e-learning modules for employees. Collaborated with senior trainers to create engaging learning materials such as presentations, facilitator guides, and learner handouts. Collected and analyzed feedback from training sessions to help improve program effectiveness.
Customer Service Representative
TaskUs Bohol
Sep 2022 - Mar 2024
Key Achievements:
Provided accurate information regarding products, services, and company policies. Resolved customer issues efficiently and escalated complex cases to the appropriate department. Met or exceeded daily and monthly performance metrics such as call handling time, customer satisfaction scores, and quality assurance targets.