Social Media Marketing, Digital Marketing, Account Specialis

Jonah

ID Verified
365/mo
Lapu-Lapu City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven professional with experience in digital marketing, account management, and customer service. Skilled in managing client relationships, coordinating projects, and delivering high-quality support. Adept at multitasking, problem-solving, and using digital tools to enhance engagement and efficiency. Known for strong communication skills, attention to detail, and the ability to thrive in fast-paced environments.

Top Skills

ActiveCampaign · <1 yearAdobe Photoshop · <1 yearCanva · <1 yearCapCut · <1 yearChatGPT for Marketing · <1 year

Skills & Expertise

Content & Writing

Creative WritingBeginner

AI & Automation

HeyGenBeginner
Workflow AutomationBeginner

Customer Success

Social Media SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Help ScoutBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Google Analytics 4Beginner
MetabaseBeginner

Design & Creative

CanvaBeginner
Adobe PhotoshopBeginner
Social Media GraphicsBeginner
Logo DesignBeginner
DaVinci ResolveBeginner
CapCutBeginner
Loom/Screen RecordingBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
Meta Ads (Facebook/Instagram)Beginner
GoHighLevelBeginner
ChatGPT for MarketingBeginner
Content StrategyBeginner
ThreadsBeginner
Community ManagementBeginner
TikTok GrowthBeginner

Work Experience

Digital Marketing Virtual Assistant

Outsourced Doers

Jul 2025 - Nov 2025

Key Achievements:

Create, repurpose, and schedule social media posts across various platforms. Review and refine content and captions to ensure clarity, brand consistency, and audience appeal. Monitor engagement metrics and provide insights on audience behavior, growth patterns, and content effectiveness.

Social Media SupportGoogle Analytics 4CanvaLogo DesignMeta Ads (Facebook/Instagram)CapCutSocial Media GraphicsAdobe PhotoshopGoHighLevelChatGPT for MarketingContent StrategySocial Media AnalyticsFacebook Business ManagerActiveCampaignTikTok Growth

Account Specialist

Teamspan Global Solutions

Jul 2023 - Dec 2024

Key Achievements:

Responsible for ensuring the quality, accuracy, and relevance of content before publication. Review and evaluate articles, documents, and other written materials to ensure they meet client standards prior to publishing. Refine content for readability, SEO performance, and overall audience engagement. Document special instructions and requests according to the client's needs.

Creative WritingPhone SupportWorkflow AutomationExcel (Advanced)Content Strategy

Customer Service Representative

Eperformax

Jun 2021 - Sep 2021

Key Achievements:

Help customer complaints and work to resolve them quickly and efficiently, often working with other departments to address customer issues. Good understanding of the products and services the company offers, and provides customers with accurate and up-to-date information.

Community Management

Quick Stats

Age25 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
EnglishConversational
ID VerificationVerified
Portfolio
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