Lean Six Sigma Yellow Belter and Technical Executive Ass't.Lean Six Sigma Yellow Belter and Technical Executive Ass't.

Key Achievements:

Assists with the integration, testing, and troubleshooting of software and hardware systems. I work under the guidance of senior software engineers to ensure systems work together seamlessly, contributing to the overall project by assisting with tasks such as data migration, system configuration, and documentation. Scope of work: a) Assisting with system integration - configuring systems and ensuring smooth data migration. b) Troubleshooting and resolving issues - help diagnose and fix problems within integrated systems, often escalating complex issues to senior stakeholders. c) Testing and quality assurance - participate in testing integrated systems to ensure they function as expected and meet requirements. d) Documentation - contribute to the creation and updating of technical documentation, including system configurations and troubleshooting procedures. e) Collaboration - work closely with other engineers, developers, and stakeholders to ensure smooth integration and communication. f) Learning and development - provide opportunities to learn from experienced professionals and develop expertise in system integration. This role needs a great attention to detail to ensure accurate system configuration and troubleshooting as well as the ability to work effectively as part of a team, is essential for successful system integration.

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Marie Gorbenko is a Writer, Editor, and Organiser with over 12 years in writing, editing, project management, and social media. Skilled at supporting company growth in both startup and established settings, especially in remote or distributed teams. Scope of work: a) Turned videos into articles – Listened to videos and wrote them out as easy-to-read articles, making sure the writing was clear, correct, and well-organised. b) Looked up book covers and summaries – Searched for popular book covers and summaries online to help choose good designs and descriptions that would attract readers. c) Handled the Shopify store setup – Took care of the online store by adding and updating products, organising items, fixing small issues, and helping keep everything running smoothly. d) Did research for writers – Looked up topics, keywords, and ideas to help writers create better articles and content for the audience. e) Wrote simple website content using SEO – Wrote short and clear website texts like homepages or service pages, using keywords to help the site appear in search engines like Google. Skills: Gmail · Trello · Google Drive · Shopify · Administrative Assistance · Online Research · Transcription · Canva

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Pamela Heath is a Talented Project Manager who plans, organises, leads, and controls projects that are moderately complex and/or medium to large in scope, budget, and/or revenue. Scope of work: Provided social media and graphic design support to a motivational coach, assisting with content creation and online engagement. Skills: Social Media Management, Graphic Design, Content Creation, and Collaboration & Communication

Key Achievements:

This Executive Assistant role involves providing comprehensive remote administrative support to the Managing Director. Scope of work: a) Administrative Support and Recruitment Assistance - Calendar and meeting coordination, email screening and management (managing executive inbox: triage, prioritise, categorise, and track follow-ups), travel booking, expense processing, and general administrative tasks alongside assisting the HR Manager in terms of screening candidates, scheduling initial interviews, onboarding new employees and offboarding employees, preparation of employment contract, pre-employment requirements, and training tools. b) Documentation and Analysis - Creating Excel spreadsheets, data auditing, report preparation, letter drafting, and producing PowerPoint presentations with template maintenance. c) Project and Relationship Management - Overseeing project execution, conducting research, managing project service provider relationships, conducting work-in-progress meetings, and managing internal transformation project tasks. d) Technical and Financial Tasks - Website content maintenance, database building, creating automation systems, managing CRMs, supporting financial reports and presentations, and applying financial analysis knowledge. The role requires strong organisational skills, technical proficiency across multiple software platforms, and the ability to handle both routine administrative duties and more complex analytical tasks while working remotely with offshore executives. Skills: Microsoft 365 · Typeform · Safety Culture · Email Management · Gmail · Credit Card Reconciliation · Lucidchart · chat gpt · Google Drive · Slack · Technology Integration · Podium · Executive Administrative Assistance · Notion · Administration · Communication · Information Technology · auto gpt · simPRO · SEEK · TestGorilla · Lindy AI · Zapier · Missive · Deputy · Google Cloud Platform (GCP) · Firebase · Google Console · Looker Studio · SyncHub · PocketSmith · Employment Hero · Executive Services · LinkedIn Email Scraping · Claygent

Key Achievements:

Morgans is Australia's largest national full-service retail stockbroking and wealth management network with over 240,000 client accounts, 500 authorised representatives and 950 employees operating from offices in all states and territories. Scope of work: a) Helped build a sales database using an online source that listed not-for-profit organisations, including their financial report assets. b) Developed a large database of names, contact details, and other particulars to send introductory letters and conduct follow-up phone calls. c) Compiled similar lists for Melbourne-based accountants, solicitors, and cemeteries, organised by suburb. Skills: Mail Merge · Microsoft Excel · Google Suite · Lead Generation · Database Development · Customer Relationship Management (CRM) · Data Entry

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CEO Adam Harris brings audiences to their own “edge of glory,” pushing them to question their status quo and effect positive change within their organisations through introductions and the leveraging of networks and contacts. Scope of work: a) Filtered emails and managed spam by deleting unnecessary marketing and promotional messages, creating labels, and tagging specific emails. b) Built and updated databases for newsletters. Answered customer service emails, support tickets, and chat inquiries. c) Sent event invitations and client invoices. d) Arranged and planned travel, and provided reminder services primarily via text. e) Created and managed spreadsheets. f) Prepared PowerPoint and Keynote presentations. g) Converted, split, and merged PDFs. h) Transcribed video and audio files. i) Edited and uploaded videos. j) Created forms and document templates. k) Conducted online research, data mining, development, and lead generation. l) Managed blog publishing using WordPress. m) Moderated blog comments. n) Handled personal errands, including purchasing gifts online. o) Prepared training materials. p) Managed social media tasks, including Facebook fan pages and groups. q) Increased Twitter engagement and follower count. r) Scheduled tweets, tracked mentions and hashtags. s) Managed LinkedIn account and profile updates. t) Uploaded videos on YouTube and created SlideShare presentations. u) Added and removed subscribers from mailing lists. v) Created and scheduled broadcast emails to promote content. w) Edited follow-up emails and autoresponders. x) Edited and proofread emails for accuracy and tone. y) Searched for real estate investment opportunities on websites like Right Move and Zoopla. z) Managed calendar by scheduling property viewings and diarising personal appointments for the client. aa) Scheduled and managed social media content across platforms. bb) Used Shopify to send courtesy emails to past customers. cc) Used eBay to provide feedback and ratings to buyers and positively responded to their messages Skills: Social Media · Email Management · Customer Relationship Management (CRM) · Executive Administrative Assistance · Executive Calendar Management · Executive Services · Transcription

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Aptus Personnel is a privately owned recruitment group specialising in Energy & Resources, Buildings, Land & Infrastructure and Business Support. Established in Australia, they recruit for clients based in Australia, Asia, the Middle East and the UK. Scope of work: a) Formatted CVs – Reviewed and edited candidate résumés to ensure consistency in layout, style, and structure according to company or client branding. Used tools like Microsoft Word or PDF editors to present professional, error-free documents. b) Sent letters to temporary employees and clients – Prepared and distributed formal communications such as onboarding letters, assignment confirmations, and service updates to both temps and clients, maintaining clear and timely correspondence. c) Sent emails to candidates – Drafted and sent emails to job applicants regarding interview schedules, application updates, and document requests, ensuring professional communication and prompt responses. Skills: Data Accuracy · Data Entry · Communication Skills · Multitasking

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AdventureLink is the easiest way to find and book unforgettable trips. We have hand-picked thousands of trips from the world's best tour operators to give you great experiences, from a trusted source, at competitive prices. Scope of work: a) Loaded content into the AL database, including trip information and photos. Uploaded and organised travel-related data such as tour itineraries, descriptions, and images into the company’s content management system (AL database), ensuring entries were complete, properly categorised, and visually appealing. b) Applied accurate typing and data entry skills for travel-related content – Entered detailed travel information (e.g., dates, destinations, pricing, inclusions) with precision and consistency, maintaining accuracy to support both internal processes and public-facing materials. c) Ensured content was grammatically correct and professionally written – Reviewed and edited text to meet high editorial standards, correcting grammar, punctuation, and tone to ensure all descriptions were polished, informative, and aligned with brand voice. d) Ensured content was grammatically correct and professionally written – Reviewed and edited text to meet high editorial standards, correcting grammar, punctuation, and tone to ensure all descriptions were polished, informative, and aligned with brand voice. e) Provided customer service and conducted training. Assisted clients or team members by addressing inquiries and resolving issues related to travel content or systems. Delivered basic training or onboarding support to new users or staff on how to use the AL database effectively. Skills: Data Entry · Proofreading · Administrative Assistance · Customer Service · Communication

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ArrivalGuides is currently one of the world’s largest programmatic distributors of destination content in the B2B travel industry space, with the mission to offer travel companies a fully customisable content solution fit for the personalised experience expected by today’s travel audience. ArrivalGuides do this by creating and maintaining hundreds of travel guides with its in-house content team and by working with destination partners to bring their content to a wider public. Scope of work: a) Ensured accurate data for the website content – Reviewed and confirmed destination-related details such as arrival instructions, transportation options, check-in procedures, local contact info, and activity schedules to ensure travellers had correct and helpful information upon arrival. b) Conducted thorough research for the website content – Researched destination-specific topics like local customs, must-see landmarks, travel tips, and arrival logistics to provide travellers with practical and engaging content relevant to their arrival and stay. c) Collated and wrote content for the website – Compiled key travel information and wrote destination guides, arrival tips, and welcome notes designed to help travellers feel prepared and informed upon arrival reaching their destination. Skills: Travel content writing, Research on destinations and logistics, Detail-oriented data verification, User-focused communication, and Content planning for traveller experience

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Business Buddy Inc. is a Digital Marketing Agency in Boston, MA. They position small businesses to FIND NEW CUSTOMERS / CLIENTS and compete and operate like larger companies while maintaining their personalised touch. Scope of work: a) Scheduled Human Resource activities – Coordinated calendars and organised HR-related events such as interviews, orientations, training sessions, and meetings. Ensured that schedules aligned with staff availability and supported smooth workflow within the HR department. b) Performed basic graphic editing – Created and edited simple visual materials like posters, employee announcements, social media graphics, or internal newsletters using tools such as Canva or Photoshop, maintaining brand consistency and clarity. c) Handled other administrative tasks – Provided day-to-day office support, including filing, data entry, document preparation, email correspondence, and supply monitoring, contributing to efficient office operations and team productivity. Skills: HR coordination and scheduling, Time and calendar management, Graphic design basics, Administrative support, Communication and organisation, and Attention to detail and multitasking.