Customer Service RepresentativeCustomer Service Representative

Johan

450/mo

Port Elizabeth, South Africa

Looking for Part-time

4 hours/day

Availability: EU timezone

$450

per month

($3/hour)

Member since September 2025

Profile Description

Customer service representative with friendly communication. Experienced in handling inquiries. Skilled in conflict resolution. Proficient in CRM systems. Strong empathy. Passionate about customer satisfaction.

Top Skills

Phone Support · 5 yearsZendesk · 4 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Phone SupportExpert

ZendeskAdvanced

Work Experience

Customer Service Rep

Call Center

Mar 2021 - Nov 2024

Key Achievements:

Handled customer calls and emails. Maintained 4.5/5 satisfaction score. Resolved complaints. Processed requests. Documented interactions.

Customer SupportPhone SupportConflict ResolutionZendeskEmpathyCommunication

Quick Stats

Age29 years

English LevelFluent

Other Languages

Afrikaansfluent

ID VerificationNot verified

Certifications

Customer Service Certification

Education

Bachelor of Science in Communication

Nelson Mandela University

2017 - 2021