Virtual Assistant, Appointment setter, Project ManagerVirtual Assistant, Appointment setter, Project Manager
Rose
ID Verified$650
per month
($4/hour)
Profile Description
Highly organized and versatile Executive Virtual Assistant with strong experience in calendar management, project coordination, client communication, and administrative operations across diverse industries. Skilled in handling fast-paced workloads, supporting leadership teams, managing remote teams, and maintaining accurate documentation. Known for excellent English communication, attention to detail, proactive problem-solving, and the ability to streamline processes to improve efficiency and ex...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Sales & Business Development
Work Experience
Virtual Assistant
Rocket Station
Jul 2025 - Nov 2025
Key Achievements:
Successfully handled high-volume inbound and outbound calls, consistently resolving client inquiries and issues with accuracy and professionalism. Reduced client wait times and improved service flow by efficiently coordinating with multiple teams and third-party vendors to resolve concerns. Maintained 100% accuracy in ticket and order tracking, ensuring all customer requests were documented, escalated, and completed within required timelines. Strengthened team communication by managing SMS, email, and chat interactions, ensuring prompt updates and smooth coordination across departments. Improved client experience by proactively troubleshooting issues and providing clear, solution-oriented support that minimized repeat contacts. Demonstrated strong reliability by completing data entry, report filing, and administrative tasks with exceptional attention to detail. Adapted quickly to new tools and processes, mastering internal systems and workflows to support both customer operations and team productivity.