Chat Support AgentChat Support Agent
Jasmine
ID Verified$850
per month
($5/hour)
Profile Description
Chat support agent with fast typing and multitasking abilities. Experienced in handling multiple chat conversations simultaneously. Skilled in providing quick, accurate responses to customer inquiries. Proficient in chat support platforms and knowledge bases. Strong problem-solving with friendly communication style. Passionate about delivering excellent chat support.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Work Experience
Chat Support Representative
LivePerson
Mar 2021 - Nov 2024
Key Achievements:
Handled 4-6 simultaneous chat conversations maintaining quality responses. Achieved average response time under 30 seconds. Maintained customer satisfaction score of 4.7/5 across all interactions. Resolved billing, technical, and product questions efficiently. Used canned responses and knowledge base for quick accurate answers.
Quick Stats
Certifications
Education
Bachelor of Science in Communication
University of the East
2017 - 2021