Virtual AssistantVirtual Assistant
Howard
ID Verified$600
per month
($3/hour)
Profile Description
Proactive and adaptable professional with strong expertise in customer-facing roles. Known for efficiency, responsibility, and the ability to work independently while thriving in collaborative environments. Skilled in delivering high-quality customer support, resolving complex issues, and ensuring client satisfaction. Eager to learn, continuously improve, and bring strong problem-solving, organizational, and communication skills to a dynamic team
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Work Experience
Auditor
iCorner Inc.
Apr 2019 - Apr 2021
Key Achievements:
• Collaborated with restaurant teams and employees to provide clear explanations of quality expectations and business processes. • Engaged directly with internal and external teams, answering inquiries and maintaining quality control and quality assurance. • Strengthened company credibility by ensuring transparent communication with clients regarding audit procedures and compliance. • Provided guidance and supportto employees during audits, fostering a collaborative and customer-centric approach to quality assurance.
Clerk
SummitPipeland Distributor
Aug 2018 - Apr 2019
Key Achievements:
• Delivered expert customer support by managing high-volume inquiries via phone and in person, consistently resolving concerns. • Processed and tracked customer orders, ensuring timely delivery and strengthening client trust. • Acted as the first point of contact for customer complaints, effectively de-escalating issues and providing tailored solutions. • Maintained detailed customer account records and ensured data accuracy to support smooth transactions. • Cultivated long-term client relationships by anticipating needs and providing proactive follow-ups. • Supported internal teams by relaying customer feedback to improve service workflows and overall client satisfaction.