Helen

Virtual Assistant

Helen

ID Verified
2100/mo
Antipolo City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a detail-oriented and reliable Virtual Assistant with experience supporting teams in operations, project coordination, and daily administrative tasks. I manage calendars, organize emails, update CRM records, prepare reports, handle documents, and keep information organized and accessible. I work closely with teams, track tasks, and ensure deadlines are consistently met. I also have experience in lead management, email and SMS marketing, and research. I stay organized, work calmly under pre...

Top Skills

Calendar Management · 3 yearsCanva · 3 yearsCold Calling · 3 yearsCold Email Outreach · 3 yearsDocument Management · 3 years

Skills & Expertise

Virtual Assistance & Admin

Meeting CoordinationAdvanced
Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Research & Information GatheringAdvanced

Sales & Business Development

SalesforceIntermediate
PipedriveIntermediate
Zoho CRMIntermediate
Lead GenerationIntermediate
Cold Email OutreachAdvanced
Account ManagementIntermediate
Cold CallingAdvanced
Sales Funnel ManagementBeginner

Marketing & Growth

ChatGPT for MarketingIntermediate
HubSpotIntermediate

Design & Creative

CanvaAdvanced
Video EditingBeginner
Adobe PhotoshopBeginner

Customer Success

Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
ZendeskIntermediate

Work Experience

Lead Manager/ Real Estate VA

Osborne Family Estates LLC

Apr 2024 - Jul 2025

Key Achievements:

Managed pipelines and coordinated team workflows to keep projects moving efficiently. Ensured clean, accurate, and up-to-date CRM records to support smooth daily operations. Tracked key metrics and prepared clear reports for leadership review. Scheduled meetings, handled inbox communication, and maintained essential documentation. Conducted research and created concise summaries, reports, and presentations. Executed email and SMS marketing campaigns to support lead engagement.

Meeting CoordinationDocument ManagementCalendar ManagementResearch & Information GatheringAccount ManagementEmail ManagementCold CallingSales PresentationsSales Funnel ManagementChatGPT for MarketingVideo EditingEmail SupportCanvaAdobe PhotoshopPhone Support

Executive Virtual Assistant

Stuff, Inc.

Jul 2022 - Nov 2022

Key Achievements:

Conducted extensive research and handled exclusive bookings, coordinating multiple client appointments across various services. Provided high-level personal and operational support, including online shopping assistance and administrative tasks. Coordinated appointments for executives while maintaining strict confidentiality and professionalism.

Meeting CoordinationDocument ManagementCalendar ManagementResearch & Information GatheringEmail ManagementLead GenerationAccount ManagementLive Chat SupportEmail SupportPhone Support

Virtual Assistant

Magic, Inc.

Nov 2019 - Jul 2021

Key Achievements:

Managed client needs through email and SMS, ensuring timely communication and organized task execution. Coordinated calendars, bookings, research, lead generation, and logistical arrangements for various clients. Scheduled demos, pitches, and sales calls, supporting both outbound and inbound prospect pipelines.

Meeting CoordinationDocument ManagementPipedriveCold Email OutreachCalendar ManagementResearch & Information GatheringZoho CRMAccount ManagementEmail ManagementSalesforceLead GenerationCold CallingEmail SupportHubSpotSales Funnel ManagementPhone SupportZendeskLive Chat SupportAdobe PhotoshopVideo Editing

Quick Stats

Age33 years
English LevelFluent
ID VerificationVerified
Portfolio
🔒

Certifications

Digital Jobs Technical Training - Lead Generation and E-commerce
R.I.S.E Entrepreneurship and Financial Training Programme
Introduction to Data Analytics