Harriet

Virtual Assistant

Harriet

880/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: EU timezone

Profile Description

Dedicated Virtual Assistant with a certification in Virtual Assistance and growing expertise in Digital Marketing. Skilled in administrative support, scheduling, email management, customer service, and data entry, with additional knowledge in SEO, content creation, and online brand support. Passionate about helping businesses and entrepreneurs streamline operations, optimize their digital presence, and deliver exceptional customer experiences. Tools I work with: Productivity: Microsoft Offi...

Skills & Expertise

AI & Automation

DALL-EBeginner
Copy.aiBeginner
Jasper AIBeginner
ZapierBeginner

E-commerce & Marketplace

WordPressBeginner

Customer Success

Design & Creative

FigmaBeginner
CanvaBeginner
CapCutBeginner

Sales & Business Development

Work Experience

Digital Marketing Freelancer

Self-Employed – Personal Digital Marketing Projects

Jan 2025 - Dec 2025

Job Responsibilities:

Created SEO-optimized blog articles, landing pages, and product descriptions for practice brand projects, improving content clarity and search relevance. Built and managed WordPress editorial calendars, publishing schedules, and keyword-researched content plans. Designed social media graphics using Canva and Photoshop, boosting engagement on mock brand accounts by 30%+ within 6 weeks. Developed...

CopywritingBlog WritingSEO Content WritingCreative WritingEmail CopywritingProduct DescriptionsWordPressEditorial Calendar ManagementCanvaAdobe Photoshop

Virtual Assistant

Self-Employed – Virtual Assistant Practice Projects

Jan 2024 - Dec 2025

Job Responsibilities:

Managed email inboxes and calendars for simulated business clients, improving workflow organization and reducing response time by 50%. Performed research tasks, data entry, spreadsheet organization, and document preparation using Excel and Google Sheets. Created automated workflows with Zapier to streamline repetitive admin tasks (file uploads, social posting, email tagging). Handled mock custo...

Live Chat SupportEmail SupportSocial Media SupportTicket ManagementZendeskIntercomLiveChatExcel (Advanced)Google Sheets (Advanced)Zoho CRM

Quick Stats

Age21 years
GenderFemale
English LevelConversational
Other Languages
GermanBasic
ID VerificationNot verified
Portfolio
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Certifications

Virtual Assistant Certified
Digital Marketing Certified

Education

Certificate

Alison

2024 - 2025