Virtual Assistant, Customer SupportVirtual Assistant, Customer Support

Hans

ID Verified

800/mo

Davao, Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$800

per month

($5/hour)

Member since November 2025

Profile Description

Hi! I’m Hans Joshua Saballa, a dedicated Customer Service Specialist, Quality Assurance Analyst, and Fraud Analyst for 7 years with experience supporting businesses through accurate communication, risk prevention, and process improvement. I help companies deliver exceptional customer experiences while protecting their operations from fraud and compliance risks. I specialize in email support, chat support, phone support, QA auditing, and fraud investigation, providing end-to-end support that str...

Top Skills

Account Management · 5 yearsExcel (Advanced) · 4 yearsGoogle Sheets (Advanced) · 4 yearsSalesforce · 4 yearsPhone Support · 3 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Live Chat SupportIntermediate

Phone SupportAdvanced

Social Media SupportBeginner

Ticket ManagementBeginner

Email SupportBeginner

Data & Analytics

Excel (Advanced)Advanced

Google Sheets (Advanced)Advanced

Sales & Business Development

SalesforceAdvanced

Account ManagementExpert

Quick Stats

Age26 years

English LevelConversational

ID VerificationVerified