Administrative & Operations | Business & Project SupportAdministrative & Operations | Business & Project Support
Guenevere
ID Verified$1500
per month
($9/hour)
Profile Description
Organized, proactive, and fast to learn — I support executives and teams by keeping calendars, projects, and operations running smoothly. I have experience in admin, client coordination, project follow-through, and document management across different industries. I’m detail-oriented, tech-savvy, and work well in fast-paced, remote setups. Work Preferences Prefer roles in admin, EA/VA work, project support, or operations Like clear communication, organized workflows, and supportive teams Comfor...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
Finance & Accounting
Marketing & Growth
Work Experience
Executive Administrative Assistant
California-based ADU Construction Company
Aug 2024 - Present
Key Achievements:
I support more than 20 active and completed ADU projects from permitting through closing, ensuring each phase moves smoothly. I streamline our workflow by improving invoice processing, tightening expense tracking, and coordinating seamlessly with vendors to prevent delays. I maintain clear and consistent communication with clients throughout the project lifecycle. I also organize documents, schedules, and escrow requirements to help the CEO and project managers make faster decisions and keep projects on track.
Supervisor
Teleperformance, Philippines
Jun 2023 - Aug 2024
Key Achievements:
I managed a team of chat and call support agents, ensuring we consistently met KPIs and service standards. I trained, coached, and evaluated team members to enhance performance, improve customer satisfaction, and maintain high-quality support. By implementing targeted coaching strategies and monitoring key metrics, I helped the team achieve stronger results and maintain operational efficiency.
Social Media Manager
Freelance
Feb 2021 - Jun 2023
Key Achievements:
I designed engaging graphics and social media content that helped clients boost brand presence and audience engagement. I collaborated closely with clients to develop creative strategies aligned with their business goals, ensuring every piece of content reflected their vision. By managing multiple projects under tight deadlines, I consistently delivered high-quality work while maintaining strong client satisfaction.