Virtual assistant

Gillian

1095/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I have over three years of administrative experience supporting teams, managing schedules, organizing documents, and handling daily operations. I’m reliable, detail-oriented, and great at multitasking. You should hire me because I work efficiently, communicate well, and consistently deliver high-quality results that help keep the workplace organized and running smoothly.

Top Skills

CapCut · 3 yearsEmail Copywriting · 3 yearsEmail Support · 3 yearsZendesk · 3 yearsAdobe Premiere Pro · 2 years

Skills & Expertise

Content & Writing

Blog WritingBeginner
CopywritingIntermediate
Email CopywritingAdvanced
WordPressIntermediate

Customer Success

Live Chat SupportIntermediate
Email SupportAdvanced
ZendeskAdvanced

Design & Creative

CapCutAdvanced
Adobe Premiere ProIntermediate
Loom/Screen RecordingIntermediate

Work Experience

Virtual assistant

Shodwe Solutions

Mar 2021 - Aug 2022

Key Achievements:

Successfully managed calendars, appointments, and travel plans for multiple clients with zero scheduling conflicts. Improved workflow efficiency by organizing files, documents, and inboxes, reducing response time by up to 40%. Handled customer inquiries and emails professionally, maintaining high client satisfaction. Assisted with lead generation and outreach, helping increase client engagement and conversions. Created clear reports, spreadsheets, and trackers that helped clients stay organized and updated. Managed social media posting and basic content tasks that boosted client visibility and engagement. Supported administrative and operational tasks remotely while meeting tight deadlines and maintaining accuracy.

Email SupportZendeskLive Chat Support

Quick Stats

Age24 years
English LevelFluent
ID VerificationNot verified
Portfolio
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