Operations Administrator Operations Administrator

Key Achievements:

At NexusPoint, I improved operations by maintaining clean inbox systems, organizing internal communication, and ensuring smooth scheduling across teams. I successfully tracked pay adjustments, updated client billing records, and processed reimbursements with accuracy. I contributed to optimizing SOPs, supported project coordination, and assisted leadership with day-to-day operational needs. My reliability, documentation efforts, and ability to streamline workflows helped strengthen team efficiency and overall organizational structure.

Key Achievements:

At [link hidden], I supported business development efforts by managing sponsor outreach, organizing prospect data, and maintaining structured communication pipelines. I drafted and sent professional emails, tracked leads, and prepared sponsorship materials for various initiatives. I also managed schedules, coordinated follow-ups, and ensured consistent documentation across all outreach activities. My contribution helped strengthen sponsor relationships, improve response rates, and streamline the team’s overall business development workflow.

Key Achievements:

At Boulder Decisions, I provided direct executive and operational support, handling calendar management, inbox organization, and internal coordination for the leadership team. I streamlined communication workflows, ensured timely follow-ups, and improved task tracking across multiple projects. I also assisted with document preparation, data organization, and research tasks that supported strategic decision-making. My contributions helped reduce administrative bottlenecks, increase response efficiency, and improve overall day-to-day operational flow for the team.