Customer Service Representative

Frances

ID Verified
700/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

I have at least 12 months of experience as a Customer Service Representative. My main knowledge is with the Healthcare account, and I also have ample experience with the travel account. I am able to adapt quickly to any roles assigned to me, and I am also a fast learner. Willing to learn anything that I know I can use for my job.

Top Skills

Email Support · <1 yearLive Chat Support · <1 yearPhone Support · <1 yearTicket Management · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Ticket ManagementBeginner

Work Experience

Agent

BPO

Nov 2023 - Nov 2024

Key Achievements:

One of the top agents for three consecutive months

Live Chat SupportPhone SupportEmail Support

Quick Stats

Age20 years
English LevelConversational
ID VerificationVerified