Virtual AssistantVirtual Assistant
Fiona
$500
per month
($3/hour)
Profile Description
Professional Summary I am a detail-oriented and dependable administrative professional with strong experience supporting entrepreneurs, teams, and remote operations. I am known for delivering accurate, organized, and timely work while maintaining a warm, professional communication style. I excel at managing daily workflows, coordinating information, handling confidential tasks, and ensuring smooth operations in fast-paced environments. With strong digital literacy and a proactive mindset, I ada...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Design & Creative
Content & Writing
Customer Success
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Personal Assistant
Kenya Connection Kids
Jan 2023 - Present
Key Achievements:
Key Responsibilities Managed calendars and schedules for clients, ensuring smooth daily operations and timely appointments. Organized emails and inboxes, prioritized messages, drafted replies, and maintained clear communication. Handled administrative tasks such as data entry, document preparation, file management, and research. Provided customer support through email, chat, and calls—resolving issues and maintaining customer satisfaction. Coordinated tasks and workflows using project management tools like Trello, Asana, or ClickUp. Created simple graphics and content for social media using Canva. Prepared reports, summaries, and meeting notes, ensuring accuracy and structure. Supported online communities by moderating spaces, assisting members, and improving engagement. Managed travel arrangements and personal tasks for clients, maintaining confidentiality and reliability. Key Achievements Improved email organization, reducing average response time and boosting client productivity. Streamlined administrative processes, making daily tasks faster and more efficient. Maintained 100% task completion rate, consistently delivering on time with high accuracy. Enhanced customer satisfaction, helping resolve issues quickly and professionally. Successfully supported multiple clients simultaneously, managing priorities with minimal supervision. Boosted engagement in online communities, contributing to better participation and member retention. Delivered error-free documents and reports, strengthening client trust and workflow efficiency. Adapted quickly to new tools and systems, allowing smooth integration into different teams and projects.
English Teacher
Naboisho Oliver Academy
Jul 2024 - Nov 2025
Key Achievements:
Key Responsibilities Planned and delivered engaging English lessons that built learners’ skills in reading, writing, speaking, and listening. Developed lesson plans, schemes of work, and assessments aligned with curriculum standards. Created a positive and inclusive classroom environment that encouraged participation and critical thinking. Assessed students’ progress through tests, assignments, and continuous assessment records (CAR). Provided individualized support to learners needing extra help to improve their language skills. Taught grammar, literature, comprehension, and composition across the required grade levels. Integrated technology and interactive activities to make learning meaningful and engaging. Prepared learners for exams, including revision, exam strategies, and practice papers. Maintained accurate records of student performance, attendance, and classroom materials. Communicated regularly with parents and colleagues regarding student progress and school activities. Participated in co-curricular activities, staff meetings, and professional development sessions. Key Achievements Improved student performance in English through targeted instruction and effective teaching strategies. Achieved high pass rates in internal and national assessments through consistent preparation and support. Designed creative learning materials that increased student engagement and comprehension. Successfully supported struggling learners, helping them make significant progress in writing and reading skills. Introduced innovative teaching methods, including group work, debates, and digital resources, leading to better participation. Received positive feedback from students, parents, and administrators for professionalism and effective teaching. Contributed to school academic improvement, especially in English language and literature. Mentored students in writing competitions, debates, drama, or public speaking events. Maintained strong classroom discipline, creating a respectful, safe, and productive learning atmosphere. Collaborated with colleagues to enhance curriculum delivery and share best practices.
Graphic Designer
Ploky Designs
Jul 2024 - Sep 2025
Key Achievements:
Key Responsibilities (Graphic Designer) Designed visual content such as social media graphics, posters, flyers, banners, and digital ads. Developed brand identities, including logos, color palettes, typography, and brand guidelines. Collaborated with clients to understand design needs, project goals, and creative direction. Created layouts and visual concepts for presentations, websites, and marketing materials. Edited and retouched photos to enhance quality and maintain brand style. Managed multiple design projects at once, meeting deadlines and maintaining high-quality output. Adapted designs for different formats and platforms (web, print, mobile). Prepared print-ready files and coordinated with printers or production teams. Used design tools like Canva, Adobe Photoshop, Illustrator, InDesign, and Figma. Maintained consistent branding across all projects and marketing channels. Key Achievements (Graphic Designer) Delivered high-impact visuals that increased engagement and brand recognition. Successfully created brand identities that strengthened clients’ positioning and professionalism. Improved social media engagement, achieving higher likes, reach, or conversions with well-designed creatives. Completed multiple design projects on time, maintaining a strong reputation for reliability. Received positive client feedback for creativity, attention to detail, and understanding of brand vision. Enhanced visual communication for clients through clear, modern, and cohesive designs. Built a versatile design portfolio, showcasing skills across digital, print, and branding work. Streamlined design workflows, improving turnaround times and overall productivity. Adapted to diverse styles, successfully designing for various industries and audiences.