Ellaine

Executive Assistant | HR Specialist | Administration Analyst

Ellaine

1200/mo
Tagaytay, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

With over 10 years of experience supporting executives and remote teams, I offer a potent combination of high-level administrative, financial, and HR expertise. I have directly supported C-level leadership and Boards of Directors, expertly managing complex calendars and confidential information. My strengths include proficiency in critical tools like QuickBooks, Salesforce, HubSpot, and Google Suite, and a proven ability to optimize workflow processes (SOPs). I am a versatile hire who can simu...

Top Skills

Adobe Photoshop · <1 yearBlog Writing · <1 yearCanva · <1 yearEditorial Calendar Management · <1 yearEmail Support · <1 year

Skills & Expertise

Content & Writing

Blog WritingBeginner
WordPressBeginner
Editorial Calendar ManagementBeginner

Customer Success

Live Chat SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Technical SupportBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

Adobe PhotoshopBeginner
CanvaBeginner
Social Media GraphicsBeginner
Logo DesignBeginner

E-commerce & Marketplace

TikTok ShopBeginner
Product PhotographyBeginner

Work Experience

HR - RECRUITMENT AND ONBOARDING SPECIALIST

FLEXIHIRE

Oct 2023 - Nov 2025

Key Achievements:

Manage full-cycle recruitment for various roles, including drafting job postings, sourcing candidates, screening resumes, conducting interviews, and coordinating final hiring decisions. Oversee end-to-end onboarding processes, including offer letters, background checks, employment documentation, and orientation scheduling. Conducting initial and second-round interviews. Partner with managers to identify staffing needs, define role requirements, and develop effective recruitment strategies. Maintain organized and confidential employee records in compliance with state, federal, and internal HR policies.

EXECUTIVE ASSISTANT

ELITE DEFENSE SECURITY

Jul 2024 - Nov 2025

Key Achievements:

Process bi-weekly payroll for workers, ensuring accuracy in hours, rates, and deductions. Maintain payroll records and respond to employee payroll inquiries promptly. Serve as a primary point of contact for clients regarding scheduling, service updates, and contract needs. Coordinate onboarding for new security officers, including background checks, credential verification, and uniform/equipment distribution. Maintain employee files, certifications, and compliance documentation Process vendor invoices and ensure timely payments for equipment, services, and operational needs. Assist with tracking expenses, reconciling accounts, and maintaining budget documentation.

EXECUTIVE ASSISTANT

HELPING HANDS

Nov 2023 - Jul 2024

Key Achievements:

Provide comprehensive administrative support to the Board of Directors, Executive Director, Directors, and senior management team, managing complex calendars, scheduling meetings, and coordinating travel arrangements Act as the primary point of contact between the executive office and internal/external stakeholders, demonstrating strong communication and interpersonal skills Prepare and process expense reports, invoices, and other financial documentation, ensuring accuracy and compliance with company policies Conduct research and compile data to support decision-making processes, contributing to strategic initiatives and organizational goals

GENERAL VIRTUAL ASSISTANT

ONE STOP INVENTION SHOP - DON DEBELAK

Oct 2023 - Jan 2024

Key Achievements:

Respond to Emails and Phone Calls: Managed incoming communications efficiently, ensuring timely and professional responses. Content Creation: Produced engaging and high-quality content for websites, blogs, and social media platforms. Lead Generation: Identified and nurtured potential clients, contributing to increased sales and business growth. Handles Social Media Platforms: Managed and grew social media accounts, enhancing brand presence and audience engagement. Perform Market Research: Conducted thorough market research to inform business strategies and identify opportunities. Marketing Specialist: Developed and executed marketing campaigns, leveraging data-driven insights to drive brand awareness and growth.

CUSTOMER SUCCESS SPECIALIST - VIRTUAL ASSISTANT

APPS ADMINS

Oct 2020 - Jun 2023

Key Achievements:

Lead Generation Build professional relationships with assigned clients, which includes ensuring retention, and high level of customer satisfaction Maintain and develop customer success strategies such as emails, website management, and best practices, as well as customer support content Maintain the website’s quality to ensure we capture great leads Recreated and redesigned Apps Admins website

English Teacher for Exchange Students (Koreans)

TROPICAL INNOVATIVE SCHOOL OF EXCELLENCE

Jan 2019 - Mar 2020

Key Achievements:

English language tutorial to students Provide handouts and examination formats to Korean students about learning English, grammar, and sentence writing Assisted lead instructor in general classroom instruction on writing skills, reading comprehension, grammar, and critical thinking Developed various lessons for use in classroom instruction Implemented content-based assignments for strengthening students' English speaking and listening skills

General Administration Analyst

GOOGLE - TELUS INTERNATIONAL, PHILIPPINES

Apr 2014 - Oct 2019

Key Achievements:

Worked closely with the operation managers regarding the development and improvement of the account Worked hand in hand with team leaders regarding events and improvement of the performance of their subordinates Conducted training with team members who joined the engagement team for the internal program. Part of the recruitment and training team Works with Payroll and Finance for Google Account including checking agents and managerial posts' pay and disputes Coordinates with the IT Team for the release, approval, and resolution of Google account-specific concerns Creates, designs, evaluate, and plans virtual presentation for Monthly Business Reviews and Client Meetings Plans and executes event planning for Google

Quick Stats

Age33 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationNot verified

Certifications

FB Ads Autopilot Course
Graphic Design with Canva
Social Media Management
Frictionless Sales Certification
Fundamentals of Digital Marketing
Fundamentals of Executive Assistance

Education

Bachelor's Degree

University of Santo Tomas

2008 - 2012