Customer Service Represenattive, Quality Assurance AssociateCustomer Service Represenattive, Quality Assurance Associate
Donnavelle
$100
per month
($1/hour)
Profile Description
I am a dedicated customer service representative and quality assurance professional known for my resilience, strong critical-thinking abilities, and exceptional attention to detail. I consistently approach challenges with a calm, solutions-focused mindset, ensuring that customer needs are met while maintaining high standards of accuracy and efficiency. My ability to analyze issues, identify improvement opportunities, and communicate effectively allows me to deliver reliable support and contribut...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Content & Writing
Customer Success
Work Experience
Quality Assurance Associate
Alorica Inc.
Jul 2023 - Nov 2025
Key Achievements:
Detail-oriented QA with deeply understanding in the companys' workflow. Recognized as the productive Qa for the 3 consecutive months.
Customer Service Representative
Alorica Inc.
Aug 2022 - Jun 2023
Key Achievements:
Reached month quota with high QA scores and KPIs