Virtual Assistant Customer support Marketing Executive\adminVirtual Assistant Customer support Marketing Executive\admin
Denis
ID Verified$1076
per month
($6/hour)
Profile Description
I’m a multi-skilled Customer Support and Administrative Professional who thrives in fast-paced environments and knows how to make teams run smoother, faster and smarter. I bring a mix of executive support, customer service excellence, operations coordination and sales/admin assistance the kind of versatility companies love in a remote hire. I’m known for stepping into messy situations and turning them into clean, organized systems. Whether it’s handling high-volume customer inquiries, managing ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Marketing & Growth
Sales & Business Development
Data & Analytics
Work Experience
Marketing Research Assistant
Hermixer Marketing
Jun 2024 - Aug 2025
Key Achievements:
Conducted market research and competitor analysis to support client marketing strategies. Assisted in developing digital content and social media campaigns to drive brand growth. Prepared detailed reports on customer insights and presented findings to the marketing team. Collaborated with a U.S.-based team, gaining valuable international experience in a hybrid environment.
Administrative Assistant
Duracoat Paints
Sep 2023 - May 2025
Key Achievements:
Managed office schedules, correspondence and records with discretion and accuracy. Coordinated internal communication between departments and senior management. Handled stakeholder inquiries with professionalism and efficiency. Prepared reports, assisted in project tracking and maintained organized filing systems. Recognized for dependability, integrity and consistent operational support.
Customer Support Representative (Call Centre)
Duracoat Paints
Feb 2022 - Sep 2023
Key Achievements:
Responded to customer inquiries via phone and email, ensuring timely and accurate issue resolution. Managed customer records and tracked service requests in internal CRM systems. Coordinated with technical and sales teams to provide accurate product support and order updates. Maintained a high customer satisfaction rating through empathy and effective communication.
Executive Assistant
Tatu city limited
Apr 2021 - Dec 2021
Key Achievements:
Assisted executives in managing schedules, preparing reports, and handling stakeholder communication. Supported logistics, documentation, and follow-ups for high-level meetings and events. Maintained confidentiality and ensured all sensitive information was handled securely. Streamlined documentation and scheduling processes to improve executive efficiency.