Cubay,

Virtual Assistant

Cubay,

ID Verified
1000/mo
Dauis, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have over seven years of diverse professional experience across real estate, sales, customer service, marketing, and administrative support, giving me a strong and well-rounded foundation for any fast-paced role. I’ve worked extensively as a Transaction Coordinator and Real Estate ISA, where I handled documentation, client communication, contract management, cold calling, lead processing, and CRM updates using platforms like FreedomSoft, Podio, HubSpot, and Batch Dialer. My most recent role w...

Top Skills

Phone Support · 3 yearsCold Calling · 2 yearsCold Email Outreach · 2 yearsLead Generation · 2 yearsNegotiation · 2 years

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportAdvanced

Sales & Business Development

Lead GenerationIntermediate
B2B SalesBeginner
Cold Email OutreachIntermediate
Cold CallingIntermediate
NegotiationIntermediate
SalesforceBeginner
Account ManagementBeginner

Marketing & Growth

ChatGPT for MarketingBeginner

Work Experience

Sales and Marketing Assistant

Townbase

Dec 2024 - Oct 2025

Key Achievements:

I regularly posted product articles, updates, and company information on the website, ensuring content was accurate, timely, and aligned with ongoing sales and promotional efforts. I also created marketing emails to support campaigns and help boost engagement across our audience.

NegotiationChatGPT for MarketingCold Email OutreachAccount ManagementLead GenerationCold CallingPhone Support

Transaction Coordinator / Cold Caller

Price Real Estate

Nov 2021 - Mar 2023

Key Achievements:

In this role, I made outbound calls to homeowners using FreedomSoft and Batch Dialer, engaging potential clients in discussions about their real estate selling options. I gathered detailed property information from sellers, organized and forwarded these insights to my client, and efficiently scheduled buying and selling appointments. I also handled seller inquiries and provided timely responses to ensure smooth communication throughout the process. Beyond my core responsibilities, I consistently delivered more than what was required, going the extra mile to support my client, improve lead quality, and keep transactions moving efficiently.

NegotiationPhone SupportSalesforceLead GenerationCold Calling

Customer Service Associate

Optum Global Solutions

Aug 2020 - Oct 2021

Key Achievements:

n this role, I served as a key intermediary between patients, their pharmacies, and insurance companies to ensure they received the most affordable and highest-quality medications available. I regularly contacted doctors and pharmacies to address patient inquiries regarding their health situations, prescriptions, and medication concerns. I also processed medication orders efficiently and accurately, coordinating deliveries directly to patients’ homes. Through my dedication to clear communication, empathy, and timely support, I consistently delivered excellent service - earning recognition as Best Customer Service Associate for several months.

NegotiationPhone Support

Quick Stats

Age28 years
English LevelFluent
ID VerificationVerified

Education

Master's Degree

BIT-International College

2023 - Present

Bachelor's Degree

Biliran Province University

2014 - 2018

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