Virtual Assistant | Email Management • Scheduling • Data EntVirtual Assistant | Email Management • Scheduling • Data Ent

Profile Description

Customer Service Representative — 3 Years Managed inbound and outbound calls, providing fast and accurate support to customers. Handled email and ticket-based inquiries with strong attention to detail and timely resolution. Maintained high customer satisfaction by delivering clear communication and effective solutions. Documented interactions, processed requests, and followed up to ensure issue closure. Collaborated with internal teams to escalate and resolve complex concerns.