Short-Form Social Media Video Editor (Reels/TikTok)Short-Form Social Media Video Editor (Reels/TikTok)

Key Achievements:

Through my work, I have been instrumental in showcasing the company's culture and internal events, creating engaging video and photography content that captures the spirit of employee engagement and recognition at Instacart. I have demonstrated versatility in covering diverse event types, from competitive games to cultural celebrations, while maintaining consistent quality and creativity in my visual storytelling. My content has helped strengthen internal communications and celebrate the achievements and diversity of our team members. In this capacity, I have successfully captured high-quality visual content for various internal events, including: Insta-fest events: I documented monthly game events where winning teams participated in spin-the-wheel challenges for prizes like electronics, gift vouchers, and extra days off Insta-fest Volume 2: I filmed this major event and am currently finalizing the editing process Art Weekends: I covered a two-day event where agents expressed themselves through art Culture Weekend (Y2K Theme): I documented and edited the Met Gala-inspired freestyle event Pride Month celebration: I captured the combination of Insta-Art with Pride Month to celebrate diversity and inclusion Corporate events: I have filmed and edited content for prom nights, fashion-themed events, and client visits Sports events: I documented a football contest between our team and Mindbody team members

Key Achievements:

As a freelance videographer and editor, I've built a diverse portfolio showcasing my passion for visual storytelling and technical expertise. Over the past four years, I've thrived on taking on a wide range of projects, from creating dynamic music videos and engaging social media content to capturing corporate events and producing impactful advertisements. My responsibilities encompass the entire video production process, from initial concept development and filming to meticulous editing, color correction, and sound design. I’m proficient in utilizing industry standard software like Adobe Premiere Pro, CapCut Pro, DaVinci Resolve, and Final Cut Pro to deliver high-quality videos tailored to each client's unique needs and specifications. I’m particularly proud of my ability to adapt to different project types and client requirements, consistently delivering creative and effective video solutions. This includes working as a personal videographer and video editor for Vall's Flavor Lab, a chef creative, where I produced all meal prep and marketing videos. I've also collaborated with numerous music artists, shooting short music video clips optimized for Meta and TikTok Shorts to boost music listening and engagement, most recently partnering with the acclaimed artist Feddy Njuki on his upcoming EP "March," which has already garnered significant listening traction. Furthermore, I actively collaborate with other creators to share ideas and enhance engagement, and I’ve also provided video services for various corporate clients. My experience includes working with Instacart as an internal videographer, capturing events like Insta-fest and Culture Weekend, as well as creating a solar panel installation advert for Geolabs, demonstrating my versatility and commitment to producing impactful visual content. Ultimately, my goal is to transform ideas into compelling visual narratives that resonate with audiences and achieve client objectives.

Key Achievements:

I have been handling inbound and outbound calls for delivery and pick up orders for Instacart USA and Canada. Ensuring customer satisfaction by providing necessary resolutions for order issues and account management. I was later promoted to the Senior and Specialized Support Team for my exemplary skills and customer satisfaction. I have helped the company improve the customer satisfaction rate from 85% to 96%. As a voluntary member of the R&R (Reward and recognition) committee, I have been assigned the role of internal videographer and photographer for Instacart's campaign events. In this capacity, I am responsible for capturing high-quality visual content for various internal events, including: Instafest, Art Weekends, Prom, Fashion Themes and Client Visits. My role involves creating engaging video and photography content that showcases the company's culture and events. I have already completed and edited content for several events, including Instafest Volume 2 and the Culture Weekend theme, which was a Y2K-themed event. I am currently finalizing the editing process for this project. As a videographer and photographer, I strive to capture high-quality visuals that accurately represent the company's brand and events. I am committed to delivering exceptional results and contributing to the success of Instacart's internal events and CCI at large.

Key Achievements:

Handled customer inquiries and suggestions courteously and professionally for Medical Billing and Management Services (MBMS). Resolved customer with empathy, resulting in increased loyalty and repeat business. Actively listened to customers, handled health insurance complaints and concerns quickly and escalated major issues to supervisor. Maintained detailed records of customer interactions. I was recognized as the customer service agent of the month November 2023.

Key Achievements:

Book keeping & Accounting. Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization. Collaborated with cross-functional teams to ensure seamless delivery of services, increasing overall team productivity. Recorded receipts to track revenue operations.

Key Achievements:

As a digital creator and marketer for the company, I had the opportunity to work on various projects, including creating a solar panel installation advert. The company specializes in environmental impact assessment, land survey, and solar panel installation. In this role, I was responsible for creating high-quality video content, designing visual content for social media and marketing materials, and providing administrative support. I also managed the company's social media presence, ensuring timely and consistent posting. My goal was to help the company effectively communicate its message and showcase its expertise in environmental impact assessment, land survey, and solar panel installation. Through my work as a digital creator and marketer, I contributed to the company's success and growth. Worked closely with management to provide effective assistance for specific aspects of business operations. Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures. Greeted guests in with friendliness and professionalism. Assisted manager in all aspects of business operations. Monitored and ordered supplies and materials to keep office well stocked.