General Virtual AssistantGeneral Virtual Assistant

Key Achievements:

I worked as a Virtual Assistant supporting multiple SOX compliance and IT control projects. I responsibilities included data input, RCM and SOC1 mapping, key report testing, and ITGC documentation. I assisted in project management, handled flowchart editing using Visio, and contributed to maintaining organized workflows through tools like Smartsheet and MS Teams. My role required strong attention to detail, analytical thinking, and coordination across teams to ensure accuracy and efficiency in compliance reporting.

Key Achievements:

I worked here as Article editor and Chat Support. As article editor, I format and edit articles using WordPress by checking spelling and grammar, paragraph format, inserting related images, videos and links. As chat support, I was able to assist customers through online chatbot. I was able to respond to their queries, follow-ups and other product concerns and expedite resolving issues that increased customers satisfaction.

Key Achievements:

I efficiently managed a wide range of administrative and operational tasks, including reporting, data gathering, email correspondence, accounting support, and phone handling. I developed and maintained organized filing systems, managed treasury reports and inventories, and ensured accurate recordkeeping. I created daily, weekly, and monthly reports in Excel to support management decisions and streamline workflows. My role also involved supervising and training new staff, maintaining office supplies and inventory, and improving office procedures to boost productivity and teamwork. I demonstrated strong communication and coordination skills, handling correspondence, managing records, and providing excellent service to both internal teams and clients. Your proactive approach to organization and efficiency helped strengthen administrative operations and supported the company’s overall performance.

Key Achievements:

I served as a Data Analyst and Title Searcher, specializing in real estate title research and documentation. My duties involved analyzing chains of title history, reviewing ownership, deed, and mortgage records, and identifying any discrepancies or missing information. I also obtained required property maps and historical documents to complete title packages accurately. My role demanded strong analytical, research, and documentation skills, ensuring that all title records were verified, complete, and compliant with company standards.

Key Achievements:

I managed a wide range of office operations including report generation, records management, and accounting-related documentation. I prepared daily, weekly, and month-end collection and booking reports, maintained filing systems, and oversaw inventory activities such as requisitions and shipment receiving. I also handled real estate and chattel mortgage loan documentation, verified client submissions, and inputted data into loan portals. Additionally, I trained and guided new employees, improving their efficiency and understanding of their roles through hands-on supervision and support.