Anna

Executive VA & Operations Specialist

Anna

ID Verified
1,500/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Highly organized and proactive Executive Virtual Assistant & Operations Specialist with 8+ years of experience supporting executives, managing cross-functional projects, and streamlining operations for global remote teams. Adept at calendar and email management, project coordination, documentation control, research, and stakeholder communication, with a proven ability to keep fast-paced organizations running smoothly. Skilled in using Google Workspace, Asana/Trello, CRM systems, and automation t...

Skills & Expertise

AI & Automation

PerplexityIntermediate
ZapierIntermediate
OpenAI APIIntermediate

Content & Writing

E-commerce & Marketplace

ShopifyIntermediate
EtsyIntermediate
WordPressBeginner
eBayBeginner

Customer Success

Data & Analytics

Design & Creative

CanvaAdvanced
CapCutBeginner

Marketing & Growth

Content StrategyIntermediate
MailchimpIntermediate
HubSpotBeginner

Sales & Business Development

Work Experience

Operations Manager & Executive Virtual Assistant

Executive Business Coach

Mar 2024 - Oct 2025

Job Responsibilities:

● Managed executive schedules and coordinated high-level meetings and events across international time zones. ● Leading PR, marketing, and lead generation teams, enhancing brand visibility and market positioning. ● Expanding high-value partnerships through networking at key industry events. ● Streamlining internal operations, optimizing efficiency, and improving response times. ● Managed key clien...

PerplexityOpenAI APICopywritingBlog WritingZapierEmail CopywritingLive Chat SupportWorkflow AutomationSEO Content WritingProduct Descriptions

Digital Marketing Virtual Assistant

Outsourced Doers

Dec 2021 - Jan 2024

Job Responsibilities:

● Designed client-centric marketing strategies, increasing customer engagement. ● Managed email marketing campaigns, social media content, and marketing funnels for multiple clients. ● Created and scheduled digital content, increasing engagement and audience reach. ● Conducted market research and performance analysis to refine marketing strategies. ● Provided administrative and project support to...

ZapierPerplexityOpenAI APIWordPressBlog WritingEmail CopywritingLive Chat SupportWorkflow AutomationSEO Content WritingProduct Descriptions

Customer Service Representative

Off Sourcing Philippines, Inc.

Jul 2020 - Oct 2021

Job Responsibilities:

● Handled inbound and outbound calls, chats, and emails to provide exceptional customer service. ● Resolved client inquiries and complaints efficiently, maintaining high customer satisfaction ratings. ● Documented customer interactions and maintained accurate records in CRM systems. ● Recognized for consistent achievement of performance metrics and quality standards.

Phone SupportLive Chat SupportEmail SupportOrder Processing

Online Transcriptionist (Home-Based)

Freelance

Jun 2016 - May 2018

Job Responsibilities:

● Transcribed audio recordings with accuracy and attention to detail. ● Conducted research to ensure correct terminology and formatting. ● Delivered high-quality, error-free documentation under strict deadlines.

Quick Stats

Age31 years
GenderFemale
Other Languages
EnglishFluent
ID VerificationVerified
Portfolio
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Certifications

Monday.com Basic
Monday.com Pro

Education

Bachelor's Degree

Ateneo De Davao University

2012 - 2016