SMM, VIRTUAL ASSISTANT, EMAIL SUPPORT, GRAPHIC ARTISTSMM, VIRTUAL ASSISTANT, EMAIL SUPPORT, GRAPHIC ARTIST
Analyn
ID Verified$880
per month
($5/hour)
Profile Description
I’m a creative graphic artist who has grown into social media management, handling design and content creation. I also have experience in email support and administrative tasks. My teaching background helps me stay organized, patient, and adaptable, making me a dependable team member for remote roles in SMM, email support, and virtual assistance.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
E-commerce & Marketplace
Sales & Business Development
Work Experience
Social Media Management
Easy Access - remote
Oct 2024 - Oct 2025
Job Responsibilities:
*Created engaging content for an underwear brand using Canva, Photoshop, and CapCut for videos *Scheduled posts and managed consistent publishing to increase visibility and leads *Designed logos, T-shirt graphics, and tribute/funeral shirt layouts *Produced business review videos using AI tools such as ElevenLabs, VEO, and HeyGen *Contributed to brand growth through creative content and eff...
Email Auditor/Approver
Concentrix
Jul 2025 - Oct 2025
Job Responsibilities:
*Promoted from High-Risk Email Support to Auditor/Approver, overseeing the quality of outgoing customer emails *Reviewed agents’ emails for accuracy, process compliance, and effective solutions before sending to customers *Ensured agents utilized all available resources appropriately in addressing concerns *Approved or rejected emails based on quality standards, directly impacting agents’ p...
Email Support
Concentrix - onsite
Mar 2022 - Jun 2025
Job Responsibilities:
*Handled high-risk customer concerns that could escalate to BBB, media, legal authorities, or police *Processed higher-value refunds and compensation independently, based on judgment, customer behavior, and account status *Resolved complex issues related to promotions, payments, logistics, account management, and after-sales support *Provided escalated support beyond the scope of regular age...
Digital Marketing specialist
Poseidon Seafood Venture - remote
Jan 2019 - Jan 2022
Job Responsibilities:
Managed multiple products for Virginia Food Inc., overseeing social media content, brand visibility, and marketing strategies .
Digital Marketing Specialist
Altitude Venture OPC - onsite
Jan 2019 - Jan 2022
Job Responsibilities:
Managed multiple products for Virginia Food Inc., overseeing social media content, brand visibility, and marketing strategies. Conducted site and market visits to gather competitor insights, identify opportunities, and enhance product positioning. Coordinated on-ground promotions and feedback to strengthen overall marketing direction.