Virtual Assistant, Customer Service RepresentativeVirtual Assistant, Customer Service Representative
Aliyah
$500
per month
($3/hour)
Profile Description
A Licensed Professional Teacher with experience in customer service, technical support, and sales. Skilled in communication, active listening, problem-solving, and handling customer concerns with clarity and empathy. Highly organized, detail-oriented, and quick to learn new tools and processes. With strong rapport-building abilities, professionalism, and a people-focused approach, I deliver efficient support and a positive experience, qualities that make me a reliable and valuable hire for Virtu...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Sales & Business Development
Work Experience
Customer Service Representative
Concentrix
Aug 2025 - Nov 2025
Key Achievements:
Handled high-volume daily calls, providing technical troubleshooting, account support, and empathetic customer service. Assisted with plan upgrades and additional services while meeting sales and retention goals, consistently maintaining professionalism and performance in a fast-paced, metrics-driven environment.