Alexandra

Virtual Assistant | Executive Administrative Assistant

Alexandra

ID Verified
1,400/mo
Baguio City Benguet, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented and highly organized Virtual Assistant with a proven track record of efficiently managing administrative tasks and providing top-notch support to executives. Proficient in handling a wide range of responsibilities, from scheduling and email management to data entry and project coordination. Adept at utilizing productivity tools and maintaining a high level of confidentiality. Seeking to contribute my skills and dedication to enhance operational efficiency as a Virtual Assistant i...

Skills & Expertise

Content & Writing

E-commerce & Marketplace

ShopifyIntermediate
WordPressIntermediate
Order ProcessingIntermediate
DropshippingIntermediate

Customer Success

Data & Analytics

Design & Creative

CanvaExpert
CapCutIntermediate
Adobe PhotoshopIntermediate
Final Cut ProIntermediate

Finance & Accounting

Payroll ProcessingIntermediate
QuickBooksIntermediate
BookkeepingIntermediate
Tax PreparationIntermediate
Financial AnalysisIntermediate

Sales & Business Development

Proposal WritingIntermediate

Work Experience

Clinical Administrative Assistant

The Wound Pros

Jan 2024 - Dec 2025

Job Responsibilities:

Successfully onboarded 100+ clinicians across multiple states, ensuring all documentation, credentials, and compliance requirements were completed accurately and on time. Reduced onboarding turnaround time by 30–40% by streamlining forms, clarifying instructions, and creating checklists that minimized back-and-forth with new clinical hires. Maintained 100% compliance with state and company crede...

Phone SupportVideo SupportCanvaFinal Cut ProLoom/Screen RecordingCapCutZendeskEmail SupportLive Chat Support

Executive Assistant | Bookkeeper | Human Resource

Bushwhack Media

Oct 2021 - Aug 2022

Job Responsibilities:

Improved executive productivity by 40% by managing calendars, prioritizing tasks, organizing meetings, and maintaining smooth communication between leadership, clients, and creative teams. Streamlined administrative operations by creating SOPs for scheduling, approvals, file management, and reporting—resulting in faster internal coordination and reduced bottlenecks. Managed the full hiring proce...

Email SupportExcel (Advanced)Google Sheets (Advanced)CanvaQuickBooksBookkeepingAccounts Payable/ReceivableTax PreparationPayroll ProcessingBudget Management

Copy Writer | Data Researcher

Lawdingo Legal Services

Feb 2015 - Aug 2015

Job Responsibilities:

Produced high-quality legal content including website copy, FAQs, client communications, and educational materials that improved client understanding and engagement. Conducted thorough legal and market research to support content accuracy, ensuring all written materials aligned with U.S. legal guidelines and Lawdingo’s service offerings. Improved client conversion rates by crafting clear, compel...

Budget ManagementCopywriting

ESL/TESOL CERTIFIED TEACHER

HELP ENGLISH LANGUAGE PROGRAM

Mar 2010 - Feb 2015

Job Responsibilities:

Successfully taught English to diverse learners (beginners to advanced), helping students improve grammar, speaking, listening, and writing skills through structured and engaging lessons. Improved student performance and confidence, with many learners advancing levels or achieving higher test scores in TOEIC, IELTS, and academic English. Developed customized lesson plans tailored to each student...

Live Chat SupportProposal Writing

TECHNICAL SUPPORT REPRESENTATIVE

Sitel Philippines (AT&T)

Dec 2009 - Jan 2010

Job Responsibilities:

Resolved a high volume of technical issues related to internet, mobile, VoIP, and TV services, consistently meeting or exceeding AT&T’s service-level targets. Achieved high customer satisfaction (CSAT) scores through clear communication, patience, and effective troubleshooting. Diagnosed and fixed network connectivity issues by guiding customers through modem resets, line checks, device configur...

Phone SupportEmail SupportTechnical Support

Quick Stats

Age39 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

University of Baguio

2006 - 2008

Associate's Degree

Saint Louis University

2004 - 2006