Administrative assistant for insurance agency

Canadian insurance agency providing auto, home, life, and business insurance policies needs remote administrative assistant handling client communication and policy administration. This virtual assistant position for insurance office supports our insurance agents with policy updates, claims coordination, and customer service allowing agents to focus on sales and client relationships. Salary ranges from $[phone hidden] monthly depending on your insurance industry experience level.

Insurance agency administrative support duties

Process insurance policy changes including address updates, vehicle additions, coverage adjustments working with insurance carriers. Coordinate insurance claims helping policyholders file claims, gathering required documentation, and following up with insurance adjusters. Handle client inquiries via phone and email answering questions about insurance coverage, billing, policy renewals, and claims status. Schedule appointments between insurance agents and clients for policy reviews, new business consultations, and claims discussions. Maintain insurance policy database updating client information, policy effective dates, and coverage details in agency management system. Send policy renewal reminders to clients ensuring continuous insurance coverage without lapses. Process insurance quotes entering client information into carrier systems and following up with prospects. Manage insurance agency documents organizing policies, endorsements, claims files, and client correspondence digitally.

Insurance administrative assistant qualifications

Strong English communication skills handling professional phone calls and emails with insurance clients and carrier representatives. Detail-oriented personality ensuring accuracy when processing insurance policy changes and claims documentation. Organized approach managing multiple client files, policy renewals, and claims simultaneously without errors. Comfortable learning insurance terminology understanding policy types, coverage limits, deductibles, and claims processes. Available US business hours when clients call with insurance questions and agents need administrative support. Previous insurance agency experience valued but not required as we provide training on insurance products and carrier systems. Proficient with computer systems learning agency management software, email, and document management tools quickly. Salary compensation based on your insurance industry experience with higher rates for candidates with proven insurance administrative background.